{"id":40561,"date":"2023-04-20T08:06:02","date_gmt":"2023-04-20T05:06:02","guid":{"rendered":"https:\/\/aluksne.lv\/?p=40561"},"modified":"2023-04-20T08:06:32","modified_gmt":"2023-04-20T05:06:32","slug":"sadales-tikls-izstradajis-e-riku-elektrotikla-bojajumu-pieteiksanai-majaslapa","status":"publish","type":"post","link":"https:\/\/aluksne.lv\/index.php\/2023\/04\/20\/sadales-tikls-izstradajis-e-riku-elektrotikla-bojajumu-pieteiksanai-majaslapa\/","title":{"rendered":"“Sadales t\u012bkls” izstr\u0101d\u0101jis e-r\u012bku elektrot\u012bkla boj\u0101jumu pieteik\u0161anai m\u0101jaslap\u0101"},"content":{"rendered":"

\""Sadales<\/a>Veicot regul\u0101rus elektrot\u012bkla moderniz\u0101cijas darbus, katru gadu samazin\u0101s AS “Sadales t\u012bkls” elektrot\u012bkla kop\u0113jais boj\u0101jumu skaits un atsl\u0113gumu ilgums, tom\u0113r elektrot\u012bklu piln\u012bb\u0101 pasarg\u0101t no boj\u0101jumiem nav iesp\u0113jams. Av\u0101rijas boj\u0101jumus elektrot\u012bkl\u0101 var rad\u012bt nelabv\u0113l\u012bgi laikapst\u0101k\u013ci, saskarsme ar dz\u012bvniekiem, ar\u012b da\u017e\u0101du saimniecisko darbu veic\u0113ju nejau\u0161i izrais\u012bti boj\u0101jumi. Lai veicin\u0101tu efekt\u012bvu klienta un uz\u0146\u0113muma sazi\u0146u, iedz\u012bvot\u0101ji elektrot\u012bkla boj\u0101jumus aicin\u0101ti pieteikt “Sadales t\u012bkla” m\u0101jaslap\u0101 www.sadalestikls.lv<\/a> \u2013 ar jaunizveidota e-r\u012bka pal\u012bdz\u012bbu.<\/strong><\/p>\n

\u00a0<\/strong><\/p>\n

Poga “Pieteikt boj\u0101jumu” atrodama “Sadales t\u012bkla” m\u0101jaslapas pirmaj\u0101 skat\u0101, un to ir iesp\u0113jams \u0113rti izmantot ar\u012b viedt\u0101lrun\u012b. Spie\u017eot uz to, klients var\u0113s izv\u0113l\u0113ties zi\u0146ot par elektroapg\u0101des p\u0101rtraukumu, sprieguma sv\u0101rst\u012bb\u0101m vai paman\u012btiem “Sadales t\u012bkla” infrastrukt\u016bras boj\u0101jumiem. B\u016btiski, ka boj\u0101juma nov\u0113r\u0161anas gaitai klients p\u0113c\u0101k var\u0113s sekot l\u012bdzi jau paz\u012bstamaj\u0101 digit\u0101laj\u0101 kart\u0113<\/a> (sada\u013c\u0101 “Pieteikumi”) \u2013 l\u012bdz\u0101s adresei b\u016bs redzams pieteikt\u0101 boj\u0101juma statuss. Proti, klients var\u0113s tikt inform\u0113ts, kad pieteikums nodots meistariem, redz\u0113t, ka meistari ir ce\u013c\u0101 uz boj\u0101juma vietu, ka jau notiek darbi vai p\u0101rliecin\u0101ties, ka darbi ir pabeigti. Statusa inform\u0101cija atjaunojas ik p\u0113c 15 min\u016bt\u0113m.<\/p>\n

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Boj\u0101juma pieteik\u0161ana un t\u0101l\u0101ka inform\u0101cijas koordin\u0113\u0161ana notiek 100% automatiz\u0113ti. Integr\u0101cija ar uz\u0146\u0113muma dispe\u010dervad\u012bbas un cit\u0101m sist\u0113m\u0101m, k\u0101 ar\u012b digit\u0101lo karti nodro\u0161ina iesp\u0113ju sekot boj\u0101juma nov\u0113r\u0161anas statusam digit\u0101laj\u0101 kart\u0113 24\/7.<\/p>\n

\u00a0<\/strong><\/p>\n

“Jau vair\u0101k nek\u0101 99% ar “Sadales t\u012bkla” pakalpojumiem saist\u012bto darb\u012bbu m\u016bsu klienti veic past\u0101v\u012bgi uz\u0146\u0113muma e-vid\u0113, un “Sadales t\u012bkls” dara visu, lai ik sol\u012b pied\u0101v\u0101tu arvien jaunus digit\u0101lus servisus. Boj\u0101jumu pieteik\u0161ana m\u0101jaslap\u0101 un iesp\u0113ja digit\u0101laj\u0101 kart\u0113 sekot l\u012bdzi nov\u0113r\u0161anas gaitai ir noz\u012bm\u012bgs solis “Sadales t\u012bkla” digitaliz\u0101cijas ce\u013c\u0101 un nebijis serviss komun\u0101lo pakalpojumu nozar\u0113 Latvij\u0101. K\u0101 liecina klientu pieredze, <\/em>\u2013 lai m\u0101jaslap\u0101 pieteiktu elektr\u012bbas p\u0101rr\u0101vumu, nepiecie\u0161ama aptuveni min\u016bte laika. Klientu atbild\u012bga attieksme un iesaiste infrastrukt\u016bras boj\u0101jumu atkl\u0101\u0161an\u0101, savuk\u0101rt, \u013caus “Sadales t\u012bklam” \u0101tr\u0101k nov\u0113rst av\u0101rijas situ\u0101cijas un sniegt arvien kvalitat\u012bv\u0101ku elektroapg\u0101des pakalpojumu,”<\/em> saka “Sadales t\u012bkla” valdes locekle un klientu direktore Baiba Pried\u012bte<\/strong>.<\/p>\n

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Kop\u0113jais sadales elektrot\u012bkla garums Latvij\u0101 sasniedz gandr\u012bz 93 000 kilometru, t\u0101p\u0113c iesp\u0113ja pieteikt boj\u0101jumus pakalpojuma sniedz\u0113ja m\u0101jaslap\u0101 24\/7 vairo operat\u012bvu inform\u0101cijas apmai\u0146u, pal\u012bdz atslogot zvanu centru un t\u0101d\u0113j\u0101di ilgtermi\u0146\u0101 ar\u012b optimiz\u0113t izmaksas. T\u0101pat sagaid\u0101ms, ka \u0161is r\u012bks sniegs pienesumu elektrot\u012bkla uztur\u0113\u0161an\u0101 un elektroapg\u0101des dro\u0161uma stiprin\u0101\u0161an\u0101, pateicoties pla\u0161\u0101kai sabiedr\u012bbas l\u012bdzdal\u012bbai infrastrukt\u016bras defektu apzin\u0101\u0161an\u0101.\u00a0<\/p>\n

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Liela noz\u012bme iesp\u0113jai pieteikt boj\u0101jumu ne vien caur zvanu centru, bet ar\u012b digit\u0101li, b\u016bs pla\u0161\u0101ku av\u0101rijas atsl\u0113gumu situ\u0101cij\u0101s, k\u0101das visbie\u017e\u0101k m\u0113dz notikt v\u0113tru laik\u0101. P\u0113rn vair\u0101k nek\u0101 ceturtda\u013ca visa gada garum\u0101 re\u0123istr\u0113to elektrot\u012bkla boj\u0101jumu notika tie\u0161i nelabv\u0113l\u012bgu laikapst\u0101k\u013cu ietekm\u0113, gandr\u012bz katrs piektais boj\u0101jums bijis saist\u012bts ar dz\u012bvnieku (visbie\u017e\u0101k putnu) izrais\u012btiem elektroapg\u0101des p\u0101rtraukumiem, bet aptuveni katrs 14. boj\u0101jums noticis tre\u0161o personu iejauk\u0161an\u0101s d\u0113\u013c \u2013 visbie\u017e\u0101k da\u017e\u0101diem saimniecisko darbu veic\u0113jiem net\u012b\u0161\u0101m boj\u0101jot elektrol\u012bnijas ar specializ\u0113to tehniku.<\/p>\n

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“Sadales t\u012bkls” atg\u0101dina \u2013 ja m\u0101jokl\u012b “paz\u016bd” elektr\u012bba, pirmais solis, kas j\u0101veic \u2013 j\u0101p\u0101rbauda \u012bpa\u0161uma “dro\u0161in\u0101t\u0101ji” \u2013 vai tie nav atsl\u0113gu\u0161ies. Otrs solis \u2013 j\u0101ievada adrese digit\u0101laj\u0101 boj\u0101jumu kart\u0113, kas atrodama www.sadalestikls.lv<\/a> \u2013 iesp\u0113jams, \u0161is boj\u0101jums jau ir re\u0123istr\u0113ts, tad to atk\u0101rtoti pieteikt nav nepiecie\u0161am\u012bbas. Ja “dro\u0161in\u0101t\u0101ji” nav atsl\u0113gu\u0161ies un boj\u0101jums kart\u0113 v\u0113l nav re\u0123istr\u0113ts \u2013 to var \u0113rti pieteikt, izmantojot jauno e-r\u012bku.<\/p>\n

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Papildus klients var sa\u0146emt operat\u012bvo inform\u0101ciju par boj\u0101jumu vi\u0146a \u012bpa\u0161um\u0101, re\u0123istr\u0113jot savu kontaktinform\u0101ciju (mobil\u0101 t\u0101lru\u0146a numuru vai e-pastu) “Sadales t\u012bkla” klientu port\u0101l\u0101 e-st.lv \u2013 tad e-pasts vai \u012bszi\u0146a tiks sa\u0146emta aptuveni 20 min\u016b\u0161u laik\u0101 p\u0113c boj\u0101juma fiks\u0113\u0161anas.<\/p>\n

 <\/p>\n

Gad\u012bjumos, ja nav pieejams interneta savienojums, elektroapg\u0101des p\u0101rtraukumu joproj\u0101m iesp\u0113jams re\u0123istr\u0113t, zvanot uz “Sadales t\u012bkla” boj\u0101jumu pieteik\u0161anas t\u0101lruni 8404. Savuk\u0101rt gad\u012bjumos, ja iedz\u012bvot\u0101js ir k\u013cuvis par aculiecinieku boj\u0101jumam, kas var apdraud\u0113t cilv\u0113ka dz\u012bv\u012bbu \u2013 piem\u0113ram, redzams p\u0101rrauts, dzirkste\u013cojo\u0161s elektrol\u012bnijas vads u.tml., ir nekav\u0113joties j\u0101sazin\u0101s ar gl\u0101b\u0161anas dienestiem, zvanot 112!<\/p>\n","protected":false},"excerpt":{"rendered":"

Veicot regul\u0101rus elektrot\u012bkla moderniz\u0101cijas darbus, katru gadu samazin\u0101s AS “Sadales t\u012bkls” elektrot\u012bkla kop\u0113jais boj\u0101jumu skaits un atsl\u0113gumu ilgums, tom\u0113r elektrot\u012bklu piln\u012bb\u0101 pasarg\u0101t no boj\u0101jumiem nav iesp\u0113jams. Av\u0101rijas boj\u0101jumus elektrot\u012bkl\u0101 var rad\u012bt nelabv\u0113l\u012bgi laikapst\u0101k\u013ci, saskarsme ar dz\u012bvniekiem, ar\u012b da\u017e\u0101du saimniecisko darbu…
Las\u012bt visu<\/a><\/p>\n","protected":false},"author":1,"featured_media":40562,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[9],"tags":[],"class_list":["post-40561","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noderiga-informacija"],"_links":{"self":[{"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/posts\/40561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/comments?post=40561"}],"version-history":[{"count":0,"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/posts\/40561\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/media\/40562"}],"wp:attachment":[{"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/media?parent=40561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/categories?post=40561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aluksne.lv\/index.php\/wp-json\/wp\/v2\/tags?post=40561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}